Shipping & Returns
Shipping Policy
We ship worldwide.
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At XBird, we understand the importance of timely and affordable shipping. We offer a variety of shipping methods and packaging options to ensure your products arrive safely and quickly. Our shipping costs are calculated at checkout based on the weight and destination of your order. We also offer free shipping on orders over $1000!
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At XBird, we take pride in our shipping methods and work hard to ensure your satisfaction. If you have any questions or concerns about your shipment, please don't hesitate to contact us.
Return & Exchange Policy
We want you and your pet to be completely satisfied with your purchase from XBird. If for any reason you are not satisfied, we offer store credits within 30 days of purchase. To initiate a return or exchange, please contact our customer service team and provide your order number and reason for return. We will provide you with a prepaid shipping label and process your exchange as soon as possible.
At XBird , we value your satisfaction and strive to provide the best possible customer service. If you have any questions or concerns about our return or exchange policy, please don't hesitate to contact us.